• Delivery Timeframe: We aim to deliver your order as soon as possible. Usually, it takes 3-5 business days for delivery within major cities of Pakistan. However, it may take longer for delivery to remote areas.
• Shipping Cost: We offer free shipping on orders above a certain amount. For orders below that amount, a shipping fee will be charged based on the weight and dimensions of the product.
• Shipping Partners: We have partnered with reliable courier services to ensure the timely and safe delivery of your orders.
• Tracking Information: You will receive a tracking number and a link to track your shipment once it is dispatched from our warehouse. You can track your order by visiting the courier service’s website or by contacting their customer service.
• Delivery Attempt: If the delivery attempt fails due to any reason, the courier service will make a maximum of three attempts to deliver the package. If the package is still undelivered, it will be returned to us.
• Return and Refund Policy: If you receive a damaged or defective product, you can request a return or exchange within a certain period of time. We also offer a refund if the product is out of stock or not available for exchange.